OPEN ORDERS & Policies

All orders must be a minimum of $50.00.

All orders are baked fresh!  Your treats are not stored on a shelf waiting for you to order, please keep this in mind.  Please allow up to 5-7 business days before shipping.

Shipping and Ordering Policies

• Signature Bonz ships to all of the United States     
• Orders are shipped USPS- (Priority) or FedEx- (Ground) which ever service you choose.
• After orders are placed and paid in full Signature Bonz will send you a confirmation number so you will be able to track your orders delivery status.
• Shipping: After completion of your order, it is then weighed and shipping charges are based on the providers (USPS or FedEX) caculation based on weight.  We do NOT try to make a  profit on shipping.  We charge what the provider charges.     

Packaging Policy

• We take pride in our work and package your order very carefully.  Our goal is to get your treats to you in the same condition as they left our hands.
• We package treats in a box with bubbles and wax paper and then put cases into a master box with shipping peanuts.  During the hot season we insulate and ice each master box.

Damaged Product

• Any damaged products must be reported within 3 days upon receipt
• Photos of damaged products must be submitted          
• Credit will be issued to your account

Custom Orders

• Custom orders may take 1 to 3 business days longer
• There is a one case (36 units) minimum on custom orders
• Custom orders are non-refundable

 Payment

• We accept all major credit cards
• Payment must be paid in full before your order is shipped or delivered